Policies

Last updated: 13rd February 2025

This Privacy Policy describes how BlockLabs ('we', 'our' or 'us') collects, uses, shares, and protects the personal information of users ('you' or 'your') of our online and offline services. This policy applies to all users, regardless of their location, but includes specific provisions to comply with the laws of Mexico and the United States.

We may collect the following categories of personal information:

  • Identification Information: Name, email address, postal address, phone number, username, password, online identifiers (IP address, device ID), etc.
  • Commercial Information: Purchase history, products or services considered, consumer preferences
  • Internet Activity Information: Browsing history, search history, interactions with our website/application, cookie data and similar technologies
  • Geolocation Information: Precise location data (if you allow it) or approximate (based on IP address)
  • Sensitive Information (according to LFPDPPP): We will only collect sensitive data (such as health data, ethnic origin, religious beliefs, etc.) with your explicit consent, unless otherwise permitted or required by law. In the U.S., the definition of 'sensitive personal information' may vary by state
  • Inferences: Inferences drawn from the above information to create a profile reflecting your preferences, characteristics, trends, etc.
  • Information provided by you: Any information you provide directly to us, such as through contact forms, surveys, comments, etc.
  • Third-party Information: We may receive information about you from third parties, such as social networks, marketing partners, or service providers. We will always obtain your consent when required by applicable law

policies.privacy.contentTwo

policies.privacy.section

    policies.privacy.contentThree

    policies.privacy.optionnsTwo

      We use your personal information for the following purposes:

      • Provide and Improve Our Services: Operate, maintain and improve our website/application, personalize your experience, respond to your requests and provide technical support
      • Communication: Send you emails, notifications or other communications related to your account, our services, policy updates or marketing information (if you have given your consent)
      • Marketing and Advertising: Show you personalized ads, conduct market research and promote our services
      • Legal Compliance: Comply with applicable laws and regulations, respond to legal requests, protect our rights and the rights of others
      • Security: Protect our website/application, prevent fraud and illegal activities, and ensure the security of your information
      • Research and Development: Conduct data analysis, research and development to improve our services and develop new features
      • Other purposes with your consent: For any other purpose that we notify you of and for which we obtain your consent

      policies.security.contentTwo

      policies.security.section

        policies.security.contentThree

        policies.security.optionnsTwo

          We may share your personal information with the following categories of third parties:

          • Service Providers: Companies that help us operate our business, such as payment processors, web hosting providers, analytics services, email marketing providers, etc. These providers are contractually obligated to protect your information
          • Business Partners: With your consent, we may share information with business partners to offer you products or services that may be of interest to you
          • Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request
          • Business Transactions: In the event of a merger, acquisition, sale of assets, or business restructuring, your information may be transferred as part of the transaction
          • With your consent: We may share your information with other third parties with your explicit consent
          • We do not sell your personal information (CCPA Compliance). We do not sell your personal information in exchange for monetary consideration. However, the concept of 'sale' is very broad under the CCPA

          policies.quality.contentTwo

          policies.quality.section

            policies.quality.contentThree

            policies.quality.optionnsTwo

              You have the following rights regarding your personal information:

              • Access: Right to access your personal information and know how we process it
              • Rectification: Right to correct inaccurate or incomplete information
              • Cancellation: Right to request the deletion of your personal information
              • Opposition: Right to object to the processing of your personal information for specific purposes

              To exercise your ARCO rights, please contact us through soporte@blocklaboratories.com. You must include your full name, a copy of an official ID, and a clear and precise description of the information you wish to access, rectify, cancel, or oppose.

              Consumer Rights (U.S. - especially CCPA):

              • Right to Know: Right to request that we disclose what personal information we collect, use, disclose, and 'sell' (in the broad sense of the CCPA)
              • Right to Delete: Right to request that we delete the personal information we have collected from you (with some exceptions)
              • Right to Opt-Out of the 'Sale' of Personal Information: Right to tell us not to 'sell' your personal information (as defined in the CCPA). Although we don't sell information for money, if we engage in certain activities (such as sharing information with advertising networks), this could be considered a 'sale' under the CCPA. To exercise this right, [include a clear link or mechanism to opt-out, such as 'Do Not Sell My Personal Information']
              • Right to Non-discrimination: We will not discriminate against you for exercising your privacy rights

              To exercise your rights under the CCPA or other U.S. privacy laws, contact us through soporte@blocklaboratories.com

              Other Choices:

              • Cookies: You can control the use of cookies through your browser settings
              • Marketing Communications: You can opt out of our marketing communications by clicking the 'unsubscribe' link in our emails or by contacting us directly
              • Geolocation: You can disable location services in your device settings

              If we transfer your personal information outside of Mexico or the United States, we will take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws. This may include the use of standard contractual clauses approved by data protection authorities, obtaining your consent, or relying on other legal bases for the transfer.

                policies.transfers.contentTwo

                policies.transfers.section

                  policies.transfers.contentThree

                  policies.transfers.optionnsTwo

                    Our services are not directed to children under [13/16/18 years old, depending on jurisdiction and type of service]. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child without proper consent, please contact us.

                      policies.services.contentTwo

                      policies.services.section

                        policies.services.contentThree

                        policies.services.optionnsTwo

                          We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website/application and updating the 'Last Updated' date. We recommend that you review this policy periodically.

                            policies.changes.contentTwo

                            policies.changes.section

                              policies.changes.contentThree

                              policies.changes.optionnsTwo

                                If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

                                • BlockLabs
                                • Paseo de Lomas Verdes 31 Piso 1 Naucalpan, Méx., MX
                                • soporte@blocklaboratories.com

                                policies.contact.contentTwo

                                policies.contact.section

                                  policies.contact.contentThree

                                  policies.contact.optionnsTwo